OAIC announces joint Australia and New Zealand investigation into Latitude group of companies


On the 10th of May the Office of the Australian Information Commissioner (OAIC) announced that they had commenced a joint investigation with the New Zealand Office of Privacy Commissioner (OPC) into the personal information handling practices of the Latitude group of companies.


Back in March 2023, Latitude Financial, under the Latitude group of companies, had released a statement stating that they had detected ‘unusual activity’ over its systems over the ‘last few days’ which originated from a major vendor used by the organisation. It raised awareness to issues within the privacy space regarding businesses not taking reasonable precaution to protect consumer data.


The current joint investigation with the OAIC and OPC will investigate whether Latitude had taken reasonable steps to protect the personal information the held. This investigation could lead to serious financial penalties for the organisation.


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